We ship using USPS Priority Mail and all US orders of $75 or more ship for free! We're excited to get your items to you so we do our best to get your order shipped as quickly as possible. In-stock items will ship within 3-5 business days. Please allow up to 2 weeks for delivery on made-to-order Shels and jewelry. If you need your items sooner for any reason, please contact us.
If you are not happy with your purchase from C.Shel, we accept returns of new, unworn jewelry within 14 days of delivery. Items purchased from third-party retailers should be returned to the retail store where purchased. New merchandise purchased from C.Shel will receive a full refund, minus shipping costs. Return shipping charges are at the customer's expense. To process your return, please email email@example.com.
Jewelry is delicate and needs TLC!
Although many of our pieces are designed for everyday wear, to keep your jewelry looking its best, we suggest removing your pieces before exercising, swimming, cleaning, or sleeping. Try to keep jewelry away from water, perfumes, soaps, lotions, makeup, and hair products as well. With normal wear, some changes in color may occur due to natural skin oils. Please store your items in a cool, dry location when not in use.
Each piece of jewelry is handmade and we take pride in delivering quality craftsmanship. In the rare case that your jewelry needs repair due to flaws in workmanship, we will gladly repair or replace your piece based on the circumstance. Please email firstname.lastname@example.org or fill out the contact us form and we will respond within 1-2 business days.
Our handmade Shels and jewelry can be customized and are perfect for weddings, baby and wedding showers, parties, or any occasion! Our items make perfect birthday, graduation, baby shower, wedding shower, and holiday gifts too! Because each piece is handmade, please contact email@example.com to chat about how C.Shel can be a part of your special event or jewelry collection.
Thank you for interest in our Shels and jewelry! Please direct all wholesale inquiries to firstname.lastname@example.org or complete our form.
Have a question that wasn't answered here?
Send us a note anytime to email@example.com!